Northwell Apparel
We rebuilt 11 lifecycle flows and launched a 3-tier VIP segment. Email went from 14% to 47% of total revenue in 9 months.
Average online stores generate 22% of orders from email. Our clients generate 37%.
Atelier Luna <hello@atelierluna.com>
To: alex@company.com · 10:24
❄️ −30% through Sunday only — Final Holiday Sale
Open rate: 41% · Click rate: 12.4%
Hi Alex 👋 Until the end of the week every second item in our collection is −30% off. Here's what's waiting for you:

Cashmere sweater
$99
$69

Leather bag
$155
$109

Knit scarf
$38
$27

Crisp shirt
$70
$49
Revenue from this campaign: $9,980 · ROAS 7.2×
01 — Results
Every engagement is measured in dollars, not opens. Here are three recent stories.
We rebuilt 11 lifecycle flows and launched a 3-tier VIP segment. Email went from 14% to 47% of total revenue in 9 months.
We replaced a generic 7-day drip with a behaviour-triggered onboarding sequence. Conversion nearly doubled.
We built a paid newsletter model with segmented launches. Open rate holds at 58% across 240k subscribers.
01b — Case studies
Real projects with the numbers before and after our work. Filter by industry.
Before → After
Challenge: Only 14% of revenue came from email, with no working automation.
What we did: 11 new lifecycle flows, a 3-tier VIP segment and a new design system.
Before → After
Challenge: High unsubscribe and spam complaint rates after bulk sends.
What we did: List cleaning, engagement segmentation and domain warm-up.
Before → After
Challenge: One-time buyers and no repeat purchase strategy.
What we did: Post-purchase series, replenishment automation and a winback flow.
Before → After
Challenge: A generic 7-day drip with weak trial-to-paid conversion.
What we did: Behaviour-triggered onboarding and in-product activity segments.
Before → After
Challenge: A large list with no monetisation and no segmentation.
What we did: Paid newsletter model, segmented launches and an automated funnel.
Before → After
Challenge: Seasonal dips and full dependency on paid ads.
What we did: Weekly campaign calendar, browse-abandon flow and back-in-stock alerts.
02 — Clients
“Inboxwave rebuilt every email touchpoint we have. Revenue per recipient is 3.2× higher. They feel like an in-house team.”
“We hired three agencies before them. None understood B2B nurture the way Inboxwave does. They earned every dollar.”
03 — Why email marketing is growing
Interest in email marketing isn't fading — it's having a renaissance. Here's why investing in a specialised agency is a smart move right now.
Unlike social media, your email list is an asset you own. You're not at the mercy of algorithms.
After iOS 14+ and the death of third-party cookies, paid ads are more expensive and less precise. Email data is first-party.
New tools enable hyper-personalisation at scale — something that used to require entire teams.
More and more DTC brands realise email is the core channel for repeat purchases and LTV.
04 — Pricing
Every plan includes strategy, copywriting, design, build and reporting. Cancel anytime.
Software (ESP) costs are not included.
For brands sending under 200K emails/month that need a real foundation.
Software (ESP) costs are not included.
Our most popular plan. A complete email programme for growing brands.
For brands with 500k+ lists and 8-figure operations.
05 — Process
We review your ESP, deliverability, segments and the last 90 days of sends. You get a written 30-page audit and a 12-week roadmap.
We rebuild the flows that make money first — welcome, browse-abandon, cart, post-purchase, win-back. Always with our copywriting and design.
Weekly campaigns mapped to your promotional calendar. Every send is segmented, A/B tested and checked against an internal revenue dashboard.
Monthly executive review. Quarterly strategy reset. We publish the wins in a shared Notion, so you always know what we sent and why.
07 — FAQ
The objections we hear most often, answered honestly.
First flows go live in 2–3 weeks. Measurable revenue lift usually shows in month 2, and the full lifecycle program compounds over months 3–6.
Ask us directly →Strategy and segmentation, unlimited campaigns and flows, copy and design, A/B testing, deliverability monitoring, Slack support and a monthly revenue report. Setup is free; the email platform licence is not included.
Ask us directly →The fee is fixed, with no revenue share. For most stores one recovered cart flow already covers it — our clients average 37× ROAS on email.
Ask us directly →No. We work in Klaviyo, Mailchimp, Brevo and The Marketer. If migration makes sense, we do it for you at no extra cost.
Ask us directly →No long-term lock-in. Monthly terms, 30 days notice, and you keep every flow, template and segment we build.
Ask us directly →About one 30-minute call per week plus async Slack. We handle strategy, copy, design, building and reporting.
Ask us directly →06 — Contact
Book a discovery meeting
Owner: OMNIMARK Ltd.
EIK/PIK: 204075568
BULGARIA, Sofia 1113, Slatina district, Shipchenski prohod 18, bl. A, fl. 3
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